Our swaddle comes with a 12-month warranty against defects and faults. You are entitled to a replacement or refund if the swaddle has any fault from manufacture. Calm Babies does not cover any accidental damage, or fair wear and tear.

Please contact carmel@calmbabies.com.au if you need to return a product. A return will only be accepted if the customer has contacted Calm Babies prior to sending the item(s) back. Any package returned without a valid Return Authorization issued by Calm Babies clearly marked on the outside of the box, will be refused. You will be responsible for any shipping costs on returns.

Unfortunately – we cannot provide refunds or returns for change of mind or for used swaddles as this poses hygiene issues.

Need help?

Contact us a support@calmbabies.com.au for questions related to refunds and returns.

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